Now compare your speed test report against what your service provider is charging you.

1000Mbps = 1GIG

if your speed test report is 10% more or less than what you are being charged than this is a device issue. 

if more than 10% than your reach out to your service provider for more assistance or contact a tech

Recommended speeds 

• 1–2 devices for browsing and email: 3–10 Mbps

• 3–5 devices for browsing, email, and streaming: 10–100 Mbps

• 6–10 devices for browsing, email, streaming, gaming, and remote work: 100–500 Mbps

• 10–40 devices for competitive gaming, smart homes, and content creation: 500–1,000 Mbps

Activities and speeds

• Social media, audio streaming, email, and SD video streaming: 2 Mbps download and upload speed 

• Uploading photos and videos, HD streaming, and video chat: 10 Mbps download and upload speed 

• 4K and beyond streaming: 25 Mbps download and upload speed 

• Streaming Netflix in HD: 5 Mbps minimum 

• Streaming Netflix in Ultra HD: 25 Mbps minimum